ShareThis Forums

ShareThis Forums » Publishers

1. contentboy
   Member

   I've installed everything...WordPress plugin, got the code. It's verified. Where are the reports?

   Posted 8 months ago #

2. ShareThisSupport
   Key Master

   You should be able to access the Reporting Dashboard in the My Account area.

   http://sharethis.com/account

   Posted 8 months ago #

3. contentboy
   Member

   Hmm...There's not.

   Under Reporting, there's just "Manage Domains." clicking there shows my domain, but it's not clickable.

   Posted 8 months ago #

4. contentboy
   Member

   It's all there now.

   Thanks!

   Posted 8 months ago #

5. aziz
   Member

   Same situation for me, how did it get resolved?

   Posted 7 months ago #

6. Spacejock
   Member

   Same here. I signed up around a week ago, but there's no list of domains on my account page and no 'Manage Domains' link.

   I've just signed up a second time and switched all my sharethis JS over to the ones from this new account ID. I guess I'll see in 24 hours whether this one is working or not.

   (By the way, I found a 'manage domains' link somewhere in the FAQ, but I just get a rotating spinner icon for a few seconds and then it freezes. The Add Domain button does nothing.)

   Please tell me ShareThis isn't IE only ...

   Posted 7 months ago #

7. ShareThisSupport
   Key Master

   If anyone has issues with getting their reporting please see: http://support.sharethis.com/cat/publishers/publishers-faq/reporting

   The most likely cause of not seeing your reporting information is that the publisher key identifier for your account does not match the key on your site. This is caused by generating ShareThis widget code while not logged in and is handled via email as to ensure to the privacy of the reporting information.

   Please feel free to email feedback@sharethis.com .

   And ShareThis certainly isn't IE only.

   Posted 7 months ago #

RSS feed for this topic

Topic Closed

This topic has been closed to new replies.