ShareThis Forums » Developers

Sharethis Stats Not Working

(6 posts)
  • Started 2 months ago by toodlepip
  • Latest reply from unclemc1

  1. toodlepip
    Member

    Hiya...

    Wonder if anyone can help, I've been scratching my head about this one for a while. I'm using the Sharethis widget with the main code in the <head></head> tags and then calling a button for each blog post on a page with multiple posts. The same method is used when there's only one post on a page, too.

    However, no reporting information seems to be making it through to Sharethis. The buttons seem to be working fine, so I'm a little stumped. Any ideas why this might happen?

    The website URL is: http://www.toodlepip.co.uk

    Thanks in advance.

    Toodle pip

    Sam

    Posted 2 months ago #

  2. ShareThisSupport
    Key Master

    Hello,

    Your site is now verified and showing traffic. Are you still having the issue?

    Posted 2 months ago #

  3. loupiote
    Member

    i see all data as "zero" in the report. i'm using safari and FF on a mac. is that a known issue on macos 10.4 ?

    Posted 1 month ago #

  4. ShareThisSupport
    Key Master

    For some reason, you had a completely blank option under view report as your default view. I've removed this option from your account and you should now be seeing loupiote.com as the default listed. To switch between domains use the dropdown box in the top right view of the dashboard.

    Posted 1 month ago #

  5. toodlepip
    Member

    Hi, yes, I'm still having this problem on http://www.toodlepip.co.uk the ShareThis code looks properly installed and is working OK, but no stats, not even views, are showing up in the console.

    I can't spot anything that'd obviously wrong. Any help would be much appreciated.

    Posted 3 hours ago #

  6. unclemc1
    Member

    trying to "Get ShareThis Code" and it does nothing when i click the "Get ShareThis Code" button...I see an "Error On Page" message on the bottom of my browser...any help would be appreciated. Am i doing something wrong or is it the sharethis site?

    Posted 2 hours ago #

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