When I test this feature on my site, it does send the email but the title says
has shared: Title of Post
and the body of the message says:
wanted to share this with you: Post info...
Very curious...could this be a plugin conflict or something like that? Browser issue? I have no idea...it does send the mail but doesn't seem to fill that spot in correctly. Any help would be much appreciated!
Susie
I'd be happy to look into this issue for you if you could supply us with a link to your site.
I am seeing the same problem that "Truelight" describes in the original post in this thread: when I test the ShareThis email feature on my site, it does send the email but the sunject line says "has shared: Title of Post", without indicated WHO has share the email with them; it doesn't seem to fill in that spot correctly with the context of the name of the person who has shared with with them. I'd expect it to say something like "Buddy has shared: Title of Post" or "email address has shared: Title of Post", - but not be an incomplete sentence fragment like I am seeing. Additionally, the body of the email says: "wanted to share this with you:", again, seeimingly leaving out the first word there, WHO wanted to share this with you.
ShareThisSupport: could you answer this here?
Thank you!
Hello. The blank line you're describing is meant for the optional "Name" field you are prompted to fill out on registration. If the field is blank, then nothing will appear. We realize that this is a confusing bug in our product, and will certainly fix this in future revisions. We're sorry for the inconvenience.
Obviously your database holds the name field for recipients as the names show up in the address book (if logged in to your site).
But doesn't it retain names for your registered members?
I've reported this issue a couple of times via your support form (WITH NO REPLY by the way).
Now that I think of it, The ONLY time a name showed up was when I first registered. Every email I've sent since then shows up without a name.
I also have reported that the site description only shows up in the preview but not in html mailings. However, I received a plaintext reply from someone and the description was there (no images of course)
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